TERMS AND CONDITIONS
Craptic Enterprises and/or its subsidiaries, affiliates, and associates (hereinafter referred to as “Dreamstrikers” or "We" or "Us" or "Our") provide products and/or services through the website/app, which is subject to the following terms and conditions (hereinafter referred to as "Terms", as well as the refund policy, etc. We strongly encourage all users to read our terms before using our services. Each user is bound by the terms, which can be accessed only when they comply with them at all times. All updated, modified, or the users must fully understand published terms. We will not be affected by the invalidity or unlawfulness of our terms if one or more judicial or quasi-judicial bodies in India determine that one or more are invalid or unlawful for any reason. We will still be able to enforce our remaining terms on all users, so this will not affect the validity of our remaining terms.
Anyone who does not accept our terms of service can or should stop using our website/app. Our clear and unambiguous intention is that users will grant unconditional, permanent and absolute consent to Dreamstrikers for the collection and use of information by the Website/App and its partners and affiliates as set forth in our Privacy Policy. A User has granted this permission to Dreamstrikers in writing by using the Website/App and its Services, and Dreamstrikers/Website/app must take no further action to obtain this permission from Users.
The Website/app and Terms may be modified at any time by us without prior permission.
The validity or enforceability of the terms will not be affected if any of the Terms are determined to be unlawful, invalid, void, or unenforceable for any reason whatsoever by any judicial or quasi-judicial body in India. You shall not be deemed to have waived Our right to act regarding any breach of the Terms by You by our failure or delay to act or exercise any such right or remedy.
Our sole discretion may allow us to:
- Restrict, suspend, or terminate a User's access to all or any part of the Platform.
- Changing, suspending, or discontinuing all or any part of the Platform.
- Remove all content that is available on or through the Platform or Dreamstrikers.
- Reject, move, or remove any content a User submits.
- Delete or deactivate an account and all associated information and files.
- Identify general practices and limits relating to the use and access to Dreamstrikers.
- Adding or revising the roster of cricketers available to select in a Contest according to revisions to the match roster (defined here).
- The actual assignment of our rights and liabilities under these Terms to any entity will be notified to all Users via email and/or telephone.
Any User who breaches, reasonably believes that such User has breached, or illegally or improperly accesses, uses or accesses the Platform or participates in the Contest may, in its sole and absolute discretion, restrict, suspend or terminate the User's access to the Platform or Contests without notification to the User, delete or deactivate the User's Account and all associated information on it, delete any content posted by the User on the Platform, bar users from participating in contests, and take any other legal and technical steps necessary.
The Company will not be responsible for refunding any Platform Fee already paid for any Contest if the User breaches or violates these Terms. In addition, any wins (as defined herein) due to such Users and any win amounts credited to such Users will be automatically forfeited. Users may apply the balance to their accounts, excluding any accumulated wins, against losses and damages incurred or assessed by Us in case of a breach or violation of these Terms. Any remaining amount (if any) shall be returned to the User.
Applicability
You are responsible for carefully reading and reviewing the terms provided on the Dreamstrikers site before registering. These terms apply to all services offered on the Website/app and product-specific conditions and rules applicable to specific products offered on the website/app. Fantasy cricket is one such product.
Eligibility
Users must meet the following criteria to use the Dreamstrikers and play games on it:
- A registered user must hold an account on the Dreamstrikers.
- Users must be Indian citizens.
- Users must be at least 18 years old.
- A valid bank account, PAN card, and government-issued ID card are required to play the paid games.
- User accounts cannot be created on the Dreamstrikers by those residing in or accessing the site from Arunachal Pradesh, Assam, Odisha, Sikkim, Nagaland, Andhra Pradesh and Telangana.
- It has been informed that users from these states (Arunachal Pradesh, Assam, Odisha, Sikkim, Nagaland, Andhra Pradesh and Telangana.) are ineligible to access and use the website. We will not be liable for any loss or damage incurred by such users in connection with their website use, including any criminal prosecutions.
User Representations
You should provide accurate and complete information to us at the registration time or any subsequent time.
The user must ensure that playing Cash Games in the jurisdiction they are accessing Cash Games is legal before adding cash to the user account or participating in Cash Games. The users are prohibited from participating in Cash Games on the Website/app if they are not legally capable of entering into INR transactions through India banking channels and/or do not access the Website/app from a jurisdiction that allows them to do so. If they violate these Terms, they will be prohibited from participating in Cash Games, and you won't be entitled to any payouts on any wins you might win.
The user represents that they are 18 years or older and are competent to enter transactions with other users on the Dreamstrikers. They are aware of the facts and circumstances surrounding the Activity. They voluntarily participate in the Activity and assume all risks resulting from your participation, including all financial loss. Participation in the Activity will entitle them to indemnify and hold harmless Dreamstrikers its employees, directors, officers, and agents.
The Participant represents that they have the experience and skills necessary to participate in the Activity successfully. The Participant further represents that they do not suffer from any physical or mental condition that may affect their performance. Additionally, acknowledge that they are solely responsible for any consequences resulting from your participation in this Activity or being associated with it. Dreamstrikers does not assume responsibility for any financial loss incurred due to their participation in the Activity.
As a participant in a Game on the Website or app, you accept that there is no obligation on our part to give you a win. As a player, you will win entirely based on your skill in relation to other players in the Game and your adherence to the Game's rules. You may incur financial losses if you participate in any of our games ("Activity").
By using the Website/app, you acknowledge and agree that you are solely responsible for posting, transmitting, uploading, or making any available content. You are responsible for legal ownership or licensing of all content you post. Any content you publish on our Website or app will be used, copied, reproduced, modified, adapted, published, edited, translated, derivative works created from, transmitted, distributed, publicly displayed, and publicly performed by us or our affiliates without charge. Our affiliates may use such content in marketing materials related to the Website/app. This content may include, without limitation, your name, username, location, messages, gender, or pictures. Additionally, you understand that any material incorporating your content does not give you any legal or equitable rights. Additionally, you acknowledge and agree that Dreamstrikers may use all communication or feedback you provide in any way.
Understandably, funds held in your user account by Dreamstrikers don't earn interest.
Dreamstrikers will not be held responsible if you cannot participate in any Game for which you may be eligible. You may also experience difficulties logging into your account if your account is pending validation or if you have been suspected or established to be violating the Terms of Service.
As a user, you understand that by viewing or using the Website/app, by availing of any Services or using communication features on the Website/app, you may be exposed to offensive, objectionable, or indecent content posted by other users. If you find offensive, objectionable, or indecent content posted by other users, you may bring it to our attention, and we reserve the right to take appropriate action. You are bound by the decision we make in this regard.
User Restrictions:
Anti-Cheating and Anti-Collusion:
You represent that you intend to play all Games you have registered/joined and will not use any form of external assistance to play any of them. Attempts to enlist such external assistance are strictly forbidden. Adding unauthorized components, creating cheats, exploits, bots, hacks, or any other third-party software aimed at modifying the Website/app, or gathering information through the Website/app or Services is not permitted. Third-party software that intercepts, mines, or collects information from or through the Website/app is not permitted.
The formation of teams, the formation of cooperation between you and a user(s), or any other form of cheating on the Website/app is strictly prohibited.
You are prohibited from engaging in any activity that may be construed as money laundering on the Website/App, including, without limitation, attempting to withdraw money from new cash added through credit cards or intentionally losing money to a certain player(s).
Anti-Spamming:
It is strictly prohibited to send SPAM emails or any other form of unsolicited communication to obtain registrations on the Website/app to benefit from any promotional program of Dreamstrikers or for any other reason.
Multiple IDs:
You may create a single user account on the Website/app, which will be used to access the Website/app's Services. The Website/app prohibits the creation or use of multiple user IDs.
This Website/app does not allow the creation of login names or passwords, uploading, disseminating, transmitting, publishing, or posting of content that:
- Invades privacy, causes harassment, abuses, is defamatory or obscene.
- expresses hatred, hurts religious sentiments, discriminates racial or sexual interests.
- Is otherwise unsuitable or objectionable (regardless of whether it is unlawful).
- The Statement constitutes an incitement to commit a crime.
- Violates the rights of anyone.
- Is intended to solicit donations or other forms of assistance.
- Infringes on anyone's intellectual property.
- Disparage any subsidiary, affiliate, licensor, associate, partner, sponsor, product, service, website, or application of Dreamstrikers.
- Offers a competitive service or product. or
- Infringes on any laws.
We will notify you if the login name is indecent, objectionable, offensive or otherwise undesirable You will then provide us with a replacement login name as soon as possible so we can change your existing username to the new one. You may permanently suspend your user account without providing an alternate name or restore your user account after providing an alternative acceptable login name.
No proprietary communication protocols, such as those used by the Website/App, shall be hosted, intercepted, emulated, or redirection by you, no matter what method is used, including protocol emulation, reverse engineering, or modification of the Website/app or its files.
You shall not frame the Website/app. The Website/App may not be modified or altered, or any proprietary notices or labels may not be removed, obliterated or obscured.
A person may not use Services on the Website/App for commercial purposes, including, but not limited to, using the Services in a cyber cafe for computer gaming, connecting to an unauthorized server that copies the gaming experience on the Website/app over the Internet or through gaming networks.
Content containing viruses or computer contaminants may not be uploaded, distributed, or published on the Website/app (as defined under the Information Technology Act 2000) or in any other Indian law in force at the time. Software, hardware, or other equipment belonging to us or used to provide the services offered by Dreamstrikers may be interrupted, destroyed, limited in functionality, or disrupted by these conditions. The Website/app may not be harmful to viruses, programs, or software, regardless of whether they are disseminated or uploaded. In addition, you are prohibited from impersonating another person or user, attempting to get a password, other account information, or other private information from a user, or harvesting email addresses.
The Website/app may not be purchased, sold, traded, rented, leased, licensed, granted a security interest in, or transferred concerning your user account, Content, currency, points, ranking, ratings, or any other attribute that appears on, originates from, or is associated with it.
We strictly prohibit any form of fraud, including adding cash to your user account with another person's credit card(s), debit card(s), net-banking username, password, authorization code, prepaid cash card, or mobile phone.
A user account belonging to another person cannot be accessed or attempted to be accessed through the Services.
Each player's winnings are unique and cannot be transferred. Any winnings that are attempted to be transferred will be forfeited.
In the case that you are an officer, director, employee, consultant, or agent of Dreamstrikers or a relative of such person ("Associated Person"), you are not permitted to participate in any Games that are intended to give you a chance to win any prize on the Website/app, other than in the course of your engagement with Dreamstrikers. In this context, relatives include spouses, parents, and financially dependent children.
We will not tolerate any material or comment posted on publicly accessible media that, in our sole discretion, is defamatory or detrimental to our business interests, even if such media is independent of our control or ownership. We reserve the right, in addition to any other action we may take in accordance with this agreement, to remove any and all comments or material you post and to restrict your access to any media that we control or moderate; when, in our opinion, any of your comments or material is defamatory or detrimental to our business interests.
Transactions & Payments
Upon registering on our Website/app, we keep a record of all your transactions with us in your user account. You must log in to your Dreamstrikers account to make payments associated with Cash Games. You will receive credit for all cash you win in this user account.
To Add cash to your user account, you must use an instrument you own to make a payment. For purposes of participating in Cash Games on the Website/app, you may deposit as much money as you want in your user account, subject to the Add Cash limits specified by us from time to time.
Dreamstrikers encourages you to use the Website/app responsibly. Users can add cash to their user accounts subject to monthly cash limits, undertakings, indemnities, waivers and verification conditions as we deem appropriate.
Payments are processed through third-party payment gateways, including credit cards, debit cards, and prepaid cash cards. Other payment methods require authorization from the intermediary that processes the payment. Payments will be processed solely according to their policies and procedures without any responsibility or risk on our part. We are not responsible for delays or denials at their end. In the "Complaints and disputes" section below, we provide a procedure for filing complaints if there are any issues with adding cash. Unless in any way, we are not responsible if we delay or eventually decline your credit for reasons beyond our control. After payment or transaction is authorized, the funds will be credited to your user account so that you can play Cash Games.
When a transaction is cancelled, the money will be credited back to your payment instrument if the payment was successful. Still, if the transaction is not successful, the transaction will be reversed.
We hold player funds in specified bank accounts in trust for them. A player's money is held unencumbered by Dreamstrikers. All funds will be remitted to you subject to withdrawal terms and conditions. The funds in your user account are separate from those in our corporate accounts. You will be given preference over all other claims to the extent permitted by law, even in the unlikely event of an insolvency proceeding.
Dreamstrikers may, at its discretion, and after deducting applicable cancellation fees and taxes, offer a suitable refund to a specific user in exceptional circumstances. Users must refer to the terms and conditions before making a purchase.
Withdrawals
The winnings may be withdrawn electronically through an electronic bank-to-bank transfer. The following conditions apply to all withdrawals you make:
- Whenever needed, Dreamstrikers can request Know Your Customer (KYC) documents to confirm your address and identity. Only withdrawals from KYC-compliant accounts will be allowed.
- Withdrawing money from your user account is possible at any time, subject to win money withdrawal restrictions. There are withdrawal restrictions on promotional winnings, and you can only withdraw them after making a cash deposit and playing a Cash Game.
- We may disburse the specified amount by electronic transfer once notified and after verification of the withdrawal request. The amount may also be disbursed to your user account using the financial instrument you used to add Cash.
- As per the general policy, withdrawals are not charged processing fees.
- While we will try our best to process your withdrawals quickly, there may be delays due to the time it takes to verify and complete a withdrawal. The delay in remitting payments to your user account shall not entitle us to pay you any compensation.
Connectivity issues:
Dreamstrikers is not responsible for any internet connectivity issues, disruptions due to the configuration of your local internet environment, or software or hardware configuration on your end. As a result, the website/app will not be liable for any halts, disruptions, or interruptions to your usage.
Voluntary Account Termination and Suspension:
You may be suspended or terminated if we find that you have violated the terms of our website or app or breached the security of our website or app. We reserve the right to suspend or terminate your services at our discretion at any time.
Don't hesitate to contact us if you wish to opt out of using our services. We will then transfer your withdrawable cash balance via check or online transfer to you after we have analyzed it following our verification.
Consequences of breaches
We may take a range of actions depending on the severity of any breach of our security and privacy protocols found during an internal investigation. Our sole right is to take one or more of the following actions:
- The services can be stopped on a user's account indefinitely.
- Our website/app can permanently terminate a user's account.
- Your account's withdrawable cash can be collapsed.
- The user can be sued for damages incurred by the breach and even prosecuted, if necessary, for gross violations and violations contrary to the applicable law.
- Our website/app can ban you from registering in the future.
Disputes and complaints
We have a customer care team that can resolve complaints by writing to the user. Users with complaints should be aware that all complaints and disputes at Dreamstrikers are confidential. Our goal is to resolve complaints within a reasonable timeframe. The decision made by Dreamstrikers in response to a complaint will be binding on the user. Dreamstrikers shall only be subject to the exclusive jurisdiction of the courts at India in the event of a dispute, controversy, or hold.
Games Rules
You must follow all rules and regulations of the Games. You must ensure that you read and understand all the rules and regulations. Additional Games may be added to the Services from time to time. This Agreement will govern all Game Rules relating to such Games. Whenever we introduce new Games to our Website, we will let you know about them and let you read the Game Rules. Each Game's results and winners will be determined according to the Game Rules. As a participant in any game or tournament, you agree to these determinations and shall not challenge them. The Website will post the winners of each game/tournament after the game/tournament is over.
Limitation of liability and indemnity
You hereby acknowledge that "Dreamstrikers" will not be responsible for any claims, losses, injuries, or damages (direct, indirect, incidental, or otherwise) arising from or in connection with the use of any of the Services, the Website, or the platform. The maximum aggregate liability of our company for all of your claims against us, other than for valid redemption of any Cash Balance in your Accounts, shall be limited to the maximum extent permitted by these Terms.
The payer is responsible for verifying that Cash Games are legal in the jurisdiction they are accessed before adding cash to their account or participating in Cash Games. You are prohibited from participating in Cash Games on the Website/app if you are not authorized to transact in Indian Rupee through banking channels in India and/or not accessing the Website from a permitted jurisdiction. You will not be eligible to receive any cash winnings in Cash Games if you violate the Terms by participating in Cash Games that violate the Terms.
Participation in the Activity entails the risk that Dreamstrikers is not responsible for financial losses that you may incur. There is no interest or return on the funds in your user account at Dreamstrikers.
There is no responsibility on Dreamstrikers for your inability to play any game you may be eligible for. You may be unable to log in to your user account due to your account being pending validation or in suspected or established violation of any conditions of use.
As a condition of using the Services, the Site, or the Software, you agree to indemnify and hold harmless Dreamstrikers from any claims, actions, suits, damages, penalties, or awards brought against us on account of your use of those services, the site, or the software.
The Dreamstrikers expressly disclaims all liability and responsibility for any harm resulting from your participation in, or cancellation of, any game, any activities or transactions you have carried out with third parties through the Services, the Website, or the Software, or any User-generated Content, including any violation of intellectual property rights.
Intellectual Property
Regarding the Services, the Site, and the platform, as well as any content or information displayed or contained therein, all tangible and intangible rights, including copyright and other intellectual property rights, are exclusive to Dreamstrikers unless expressly stated otherwise. A user can play games online at Dreamstrikers only for personal use, and no other commercial advantage is passed on to the user as a result of the user playing the game.
You don't own any intellectual property rights in the Services, Site, or Software you access through the platform or any other property you access through the Services, Site, or Software. Users can contribute or create content on Dreamstrikers, including chat messages and message boards/forums. You acknowledge that Dreamstrikers is not liable for such contributions. The permission to access such User-generated Content is granted at your own risk, and Dreamstrikers will not be liable for any obscene, defamatory, illegal, or otherwise offensive User-generated Content you may encounter.
This Terms of Service may be changed, amended, added, or modified by Dreamstrikers without notice to you. Users should regularly review these Terms of Service to ensure timely notice of such changes. When users continue to use a Website/app after changes have been made, they are deemed to have accepted the amended Terms of Service.
No failure of either party to insist on strict performance of any of the terms or provisions contained herein or exercise of any option, right, or remedy contained herein shall in the future be construed as a waiver or relinquishment of those terms, provisions, options, rights, or remedies, but such terms, provisions, options, rights, and remedies shall continue to apply and remain in force. There will be no waiver of any of these terms or provisions by either party unless it is in writing and signed by the other party.